Partnership to Reduce Medical Appointment No-Shows

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Posted: Tuesday, May 9, 2017 9:28 pm

SANTA MONICA, Calif. -- Lyft and SafeRide Health have announced a new partnership to improve access to care, simplify healthcare operations and reduce healthcare costs.

When patients miss care their conditions worsen and become exponentially more expensive to treat. Per the Journal of Community Health, 25 percent of low-income patient appointments are missed or rescheduled due to a lack of transportation. As an example, a $40 Lyft ride can avoid the deterioration in a patient’s condition that results in a $20,000 end-stage renal failure ER admission.

"Lyft and SafeRide deliver a single platform to manage a hospital’s entire patient population," said Gyre Renwick, Lyft’s head of healthcare partnerships. "We empower patients, simplify hospital operations, and reduce cost … this is a win for all."

Last year alone ER admissions cost the U.S. $160 billion. Lyft and SafeRide are solving this problem:

  • SafeRide Health is a digital health platform that enables providers to facilitate medically qualified transportation on behalf of patients, reducing no-shows by up to 50 percent. This network is critical for the 20 percent of the population that drives 80 percent of healthcare costs.
  • Lyft now brings a highly vetted national transportation network, at one-third the cost of medically qualified transport, to service more than 50 percent of all healthcare transportation.

Market response has been immediate. SafeRide’s partners include three of the largest health systems in the U.S. SafeRide CEO Robbins Schrader added, "We’ve listened to our partners; simplified operations; and, as a result, are transforming the patient experience. We are thrilled to partner with Lyft."

SOURCE: SafeRide Health

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